FAQs
What are the shipping costs?
As detailed on our shipping page, for worldwide shipments we offer a flat rate of £10 for ‘Standard Tracked’ shipping of up to 10 jerseys, or £15 for ‘Express Tracked’ shipping of up to 30 jerseys. Please note that the shipping cost does not increase when additional jerseys are added, i.e. the total shipping cost is the same amount whether it is 1 jersey or 10 jerseys. The shipping cost is the same price for all countries, expect Australia, which is a flat rate of £5 for standard tracked shipping of up to 30 jerseys.
How long will it take to receive my order?
All orders are shipped within 48 hours after payment is received.
For shipments using the ‘Standard Tracked’ service, the shipping time is approximately 8-18 business days. Please note that shipments to South America, Central America and Africa may take slightly longer, however will usually be no more than 5-6 weeks.
For shipments using the ‘Express Tracked’ service, the worldwide shipping time is approximately 4-12 business days.
For shipments within Australia, the shipping time is approximately 2-6 business days.
Which shipping service do you use?
We use Australia Post for all shipments. Once the shipment arrives in the destination country, it will be delivered by the local postal service.
Which countries do you ship to?
We ship to almost all countries worldwide through our shipping provider (Australia Post).
Currently, the only countries that we cannot ship to are Afghanistan, Belarus, Central African Republic, Kosovo, Libya, North Korea, Russia, Sierra Leone, Somalia, Sudan, Tunisia & Yemen.
Do I need to pay tax/VAT on my order?
Depending on the tax regulations of your country, there may be a tax/VAT charge placed on your shipment by your local customs authorities. Unfortunately this is out of our control and we are unable to intervene if a tax is placed on the shipment, however we will do our best to reduce the declared value of the shipment in order to reduce any possible charge. Please contact us directly if you have any particular requests for the customs declaration of your shipment.
What if my order doesn’t arrive?
Although 99.9% of our shipments are delivered with no issues, we understand that sometimes there can be issues. If your order doesn’t arrive, we will investigate with our shipping provider and we can either resend the order or provide a refund depending on the outcome of the investigation. Please note that this process can take up to 14 business days.
The item that I want to buy is sold out. Will you get it back in stock?
In some cases, we will re-stock an item that is sold out, however for the majority of our products, we usually do not get them back in stock once they are sold out. Please contact us if there is a specific jersey that you’re looking for and we can let you know if we will re-stock it.
What if my order isn’t right?
If you receive an item that is damaged or faulty, we are happy to exchange it for you once proof of the issue is provided. Unfortunately, we cannot offer refunds or exchanges for issues related to sizing.
Which currency do you charge in?
All prices shown on our website are in £GBP (British Pounds).
Who are Global Jerseys?
Global Jerseys was founded in 2018 by two football enthusiasts who have been collecting football jerseys for many years. After years of collecting and selling privately to other collectors, we found that we could make a business out of our passion for jerseys and created Global Jerseys in order to reach a growing number of football jersey fanatics worldwide. We focus on sourcing hard-to-find national team and club jerseys from every corner of the globe. After initially selling on eBay, we have now created a website of our own, which we will continually update with new stock.
Which payment methods do you accept?
We accept payment via Credit Card (Visa, Mastercard & Amex) and PayPal.
Where are you located?
All orders are shipped from our office in Melbourne, Australia. As we are exclusively an online retailer, we don't have a physical retail location.